In a world of constant regulatory change, the ability to quickly and effectively access relevant information is more than a necessity, it is a decisive competitive advantage. Today, we are delighted to share a major advance in the ECHOLINE application, born from the careful listening of our customers and an exceptional collaboration with THEODO. Get ready to discover a reinvented search feature, powered by artificial intelligence from OpenAI (the creators of the famous ChatGPT), that will transform the regulatory intelligence experience. Welcome to the era of intelligent research at ECHOLINE.

📖 A Genesis inspired by our users

The voices of our users have been a catalyst. Every day the Customer Care team collects feedback from ECHOLINE users and when we started receiving feedback from users expressing their frustration with our search bar, the ECHOLINE Product Management team undertook a thorough “discovery” process. An essential process for understanding the real needs of users and the challenges they face.

Result? Many users are looking forward to a significant improvement in the relevance of research results in regulatory intelligence.

We saw an opportunity, not only to improve, but also to revolutionize the experience of our users. The Product Management team explored various technologies. This is where the idea of integrating artificial intelligence emerged. This technology not only promised to respond immediately to the needs expressed but also already gives us a glimpse of new features that create value for our users.

🤝 A pioneering partnership with Theodo

Echoline has chosen Theodo, as a tech and product partner, to support them on this new AI research module. Our collaboration was a success because Theodo delivered a product that met the specific challenges of this AI module:

• the difficulties of users who cannot find the right information among the mass of regulatory sources.
• the design of a high-performance search module using AI to process a large volume of information
• the technical challenge of integrating AI into an existing product

Thanks to the Theodo team of experts, we have pushed the boundaries of the regulatory intelligence research function to offer a new experience: a text search generated by artificial intelligence in order to obtain the most targeted results.

🧠 Research that understands your needs

Imagine a search bar that doesn't just find, but understands. An AI that digests regulatory complexities and delivers accurate, personalized and unequalled results. Our new system uses OpenAI AI to understand and interpret user requests. Just like ChatGPT does. This makes it possible to offer more relevant results.

In addition, the search is no longer based only on the title of the text but also on the associated keywords, the requirements of the texts and the summaries associated with the texts.

This advance has made it possible to create a new user experience, where searches become more intuitive, fast, and accurate.

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Yann LESUEUR — Product manager